I cannot access ASC@Home

Answered by Midge Khinsoe
Updated
4 Views

For ASC@Home to run, we recommend a minimum internet speed of 5 Mbps download, and 1 Mbps upload per person trying to work online simultaneously. You will also need a computer with teams on it. This can be a school laptop or another computer with Office 365 (For that check out this FAQ).

To check your internet speed, you can click here, and click run. If you have a slow internet connection, here are some things you can do to help improve your speed:

  1. Limit internet intensive activities such as streaming video on YouTube or Netflix and limiting big file downloads such as game downloads.
  2. Move your laptop closer to the router / WiFi point (this is typically a box supplied by your internet provider) or connect via Ethernet cable.

If you're still having issues, you can contact the TSC HERE.