How do I manage messages and chat in Teams?

Answered by Greg Port

Here are some tips on managing chat messages in Teams - both in a channel and private messages.

This video covers features that Teams messaging has which you can't get in Outlook.

  • Edit your messages
  • Delete a previously sent message
  • Save a message (like a bookmark)
  • Immersive reader
  • Share a message to Outlook
  • Copy a link to a message
  • Pop out the chat
  • Pin the chat to the top
  • Mute a chat
  • Hide the chat - remove from the list
  • Filter options
  • View by contacts
  • Create a contact group

The MAIN reason for using instant messages over email is the immediacy - no waiting! You can engage in a real-time discussion in a way you just can't with email. 


Check out this guide on when to message v email